Frequently Asked Questions
Everything you need to know about your Maverick Western experience.
How do I determine my correct boot size?
Most of our Western boots run true to size, but we recommend sizing down a half size for brands like Lucchese or Stetson if you prefer a snug fit. Check our comprehensive size guide for specific brand measurements.
What is your return policy on felt and straw hats?
We accept returns on hats within 30 days of purchase, provided they are unworn, in their original condition, and shipped back in the original protective hat box to prevent crown damage.
How long does shipping take for custom leather goods?
Standard items ship within 2-3 business days. Custom leather belts or personalized buckles typically require 2-3 weeks for craftsmanship before they are dispatched via UPS.
Do you offer international shipping?
Yes, Maverick Fine Western Wear ships worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival in their country.
How should I care for my exotic leather boots?
Exotic skins like alligator, ostrich, and python require specialized care. We recommend using a non-silicone based exotic leather conditioner every 3-6 months to prevent cracking and maintain the natural oils.
Can I exchange an item for a different size?
Absolutely. We offer free exchanges on all domestic orders. Simply visit our online portal to generate a prepaid return label and select your new size.